56 results found
- FREE CONSULTATION
Book a FREE telephone consultation with our Creative Director to discuss your web design and functionality needs (Duration: up to 30 minutes.) Please note telephone calls will be made to UK phone numbers only. For international calls, we will arrange to call you via Skype, so please leave your Skype details on the booking form. ***Please note we do not currently have any booking slots available to start work on projects in September, the earliest slots we currently have are from October onwards to start work on new sites. ***
- Pandemic Predictions: Online shopping is here to stay
Since the start of the global pandemic back in March 2020, we have seen a huge increase in the number of queries for eCommerce site designs, redesigns and editing work on eCommerce sites. Where business owners have been desperately trying to increase, improve or start their online presence and allow their customers to shop their products from home. This has been a worldwide trend, but particularly one we have seen in large numbers in South America, perhaps because of the lower numbers of business owners who had websites pre-pandemic, or perhaps due to the long quarantines and lockdowns this region has faced (as we write this Argentina is still in quarantine - the longest in the world). Business owners are no longer taking a wait and see approach to how their business will operate in a pandemic, and are instead being proactive about increasing their online presence, whether they sell clothes, baby items, accessories, coaching services through Zoom, or are restaurant owners looking to to deliveries or click and collect type services. Online shopping has been a huge success for those business owners who have implemented it during the pandemic and is now seen as an absolute necessity for their business to continue to operate during any further lockdowns and quarantines or reduced hours. “eMarketer recently predicted a $1.013 trillion holiday sales season for the retail sector as a whole — only the second season to top one trillion in history (and a 0.9 percent sales increase over last year). A majority of this growth is expected in online sales. Brick and mortar stores are expected to make up 81.2 percent of holiday sales, which is a 4.7 percent decline since last year. “ [source: https://www.entrepreneur.com/article/358912] “It’s difficult to predict if online sales will continue to prevail, or if — whenever the virus is finally under control — consumers will return to their favorite brick and mortar establishments.” [source: https://www.entrepreneur.com/article/358912] Original source/inspiration: https://www.entrepreneur.com/article/358912
- Get your old Flash website redesigned before Flash websites are deleted on 31st December 2020.
Do you have an old Flash website? Did you know that on 31st December 2020, Flash technology will no longer be supported and that your old Wix websites built on Flash technology will be deleted? Make sure you get your Flash Wix website redesigned into html before the end of the year to avoid any disruption to your business and your clients. Get in touch with our team today for a FREE quote for redesigning your Flash website into html on Wix. If you have a Premium plan that ends after December 31, 2020, you will be refunded the existing amount in proportion to how many days remain in your plan. You can assign your domain to any of your HTML sites.
- How to help your business prepare for additional COVID-19 shutdowns/lockdowns
The world is an unsettling place and life as a business owner can be extremely stressful with the uncertainty over local lockdowns and business shutdowns and changes in operating hours with little notice. It can be hard to predict what will happen next week let alone next month, so we've put together some suggestions on how to help your business prepare for the worst case scenario of new shutdowns or lockdowns in your area: - Make sure your business has an online presence so you can operate online if your physical store, office or premises has to close. Make sure you have a website that you can sell your products from, from clothes to food orders, Wix makes online shopping websites easy and fun to setup as well as shop from and are perfect for your customers as they are user friendly and have a separate mobile version of the site so customers can shop or order your food direct from their phones. Need help setting up your Wix website? Get in touch with our team today for a FREE quote! - Make sure you have social media accounts set up - we would recommend at least having Instagram and Facebook as they will allow you to keep your customers and clients up to date with what's going on with your business, from opening hours during lockdown, to new regulations and even special offers you might be running. Don't forget Wix sites can also be linked direct with your Facebook business page now so people can shop your Wix site from your Facebook page through your own Facebook shop (see https://support.wix.com/en/article/creating-a-facebook-shop-in-wix-stores ). You can also now sell products from your Wix site on Instagram too (see https://support.wix.com/en/article/connecting-your-instagram-account-to-your-wix-store ). - Don't forget to post regularly on your social media channels to ensure you keep your customers informed during any shutdowns or changes to opening hours. Pre-scheduling software like Buffer and Hootsuite are great ways to schedule your posts for the week in advance and get analytics on how those posts are doing. - Send out regular newsletters to your customers to keep them up to date with opening hours and special offers as well as how they can order your services/products online - this will help keep any disruption to a minimum and help you maintain your loyal customer base. - Be flexible! Think about how you can continue operating even with shutdowns, lockdowns and changes in operating hours: Staff - can they work from home? Go online - can you move some or all of your operations online so you can continue sales? Payment plans - your clients may need extra help during the pandemic. Think about having special offers, reduced fees if they pay early perhaps or offer them a payment plan where they can pay in instalments. Products - perhaps look at changing/improving your services or products to what your clients need in this climate - Don't be afraid to speak with your bank manager about potential loans or financial help during these uncertain times. At the end of the day, the world is a pretty unpredictable and uncertain place at the moment. No one really knows how the COVID-19 situation is going to go, or when it might end and life get back to a "new normal." But. having a plan in place for lockdowns helps you feel more organised, in control and prepared for the worst case scenario and also allows you to put in place a plan for your staff and keep them informed of your plans. And finally, a phrase to remember: "Tough times never last; but tough people do" - Robert H. Schuller.
TERMS & CONDITIONS Please ensure you read and understand our terms and conditions prior to starting work with us. Please note that TP digital reserves the right to update/change our terms and conditions at any time without prior notice or warning. Terms & Conditions Project Terms All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly at our editing rate of £50 GBP per hour. Please ensure and clarify our understanding in a face to face meeting. By accepting a quote, you agree to and accept the terms and conditions of TP digital. Acceptance can be verbal, by email, payment of deposit, or by signing a quote or contact. Clients are to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements. Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by TP digital. There are limited man-hours allocated to each task including Project Management and Design and Editing work. Minor changes may be included within the allocated hours. This will be analysed on a case-by-case basis. TP digital will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified. Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs. Any re-work on an already completed task will attract additional charges at a rate of £50 GBP per hour. Any changes in the design after the design approval will incur additional charges. Any modifications requested during the development or after publication of the site will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will TP digital be liable for any delays caused by change in the project brief. Website content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable timeframe. Our websites are generally tested on Macs and PCs and include near recent versions of following browsers: IE, Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance. Responsive/multi-device compatible web pages are tested on iPhone and iPads. If you require testing to be done on any other device, please discuss it in advance. Please note that at any stage during the project, stalling of the project for over two calendar months will incur £75 week administration costs. Furthermore, it may increase the previously approved estimates. If you require the project to be put on hold, please advise us in writing in advance. To put the project on hold without incurring additional charges, we will need the account to be up to date based on the work done. Further details can be discussed if such a situation arises. TP digital Wix website design work is the intellectual copyright of TP digital (a trading name of The Polera Ltd). Under no circumstance, will TP digital authorise the designs to be used for re-selling as templates or duplication purposes without prior agreed permission. The website will be designed on Wix and will be set up to be deployed on the web, via the Wix web-server and platform. Depending upon the functionalities required, there may be 3rd party components such as Third Party Payment Gateways or SSL certificates involved in setup of the Wix website. Although TP digital does its best in recognising the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control. Any third-party component purchase costs (such as SSL, Payment gateway, Google Adwords, Plug-in licenses etc), or additional Wix paid for apps are not included in our quotes. The client must recognise that at times there may be unforeseen circumstances that will delay the design process, particularly with reference to the integration of third party apps or software. We will try our best to complete the project as agreed in the proposal and will keep the client up to date if there appears there will be any delay. As long as it is within a reasonable period, the client agrees not to penalise us for any genuine delay, when every effort to keep the project on the proposed schedule is taken. Domain registration/renewal etc charges are not included as a part of any project/proposal unless mentioned otherwise. If required, a quote for which will be submitted separately and approved by the client. Hosting charges are not included in the quotations unless mentioned otherwise. TP digital can organise an appropriate hosting solution via Wix if required, a quote for which will be submitted separately and approved by the client. All communications/correspondences are generally done via emails. It is client’s responsibility to keep us updated with their relevant email addresses. General Approach For general website design & editing projects we employ the following steps: Upon quote acceptance/signoff, a 50% deposit payment is processed to book in the build and start the project. This deposit is non-refundable. Once we have all the brand details such as logo, images, branding materials etc, and exact details of the editing work or design you have requested alongside design samples of websites you like, we will have a mock-up for your review within 5 to 10 working days. You can review the design and suggest improvements accordingly. Depending upon your project, we offer one-round of free edits per page. Once design is finalised & approved, we’ll proceed to set up the mobile version of the site Once you have approved the mobile version of the site, and if required, we will then require you to send us ten SEO keywords that you would like your site found by in Google and other search engines. We will use these as the basis on which to set up the basic Wix SEO. Our setup will be shared with you via email and any changes can be made accordingly. Once the site is ready from our end for publishing, we will send you the final invoice for payment Kindly note that we require full payment prior to publishing or transferring the website to your Wix account. Kindly note, there are limited man-hours allocated on the project. The estimates for all website under £2000 are based on an assumption that projects will to be completed within eight working weeks depending upon the size of your project. Any further delays may increase the project management costs. If you do not believe the project to be completed within this time frame, please do let us know prior to starting the project. Also, generally speaking, going-back and forth takes a lot of time. We encourage you to provide all necessary details, at the start of the project to ensure that the project team’s time is efficiently utilised on your project and you do not incur any unnecessary additional costs. You will be kept updated via emails and/or telephone calls as the project demands. However, please do not hesitate to contact us any time you require a project status. Also, please always keep us updated with your relevant email addresses/contact details. Once the website/application has been made live on the client’s domain, it is their responsibility to make changes and update all components and third party softwares. We consider ourselves to be very flexible and adaptable and approach all requests with a ‘can do’ attitude. If you require something changed, please feel free to discuss with us. Please contact us if you require further details or have any questions. We look forward to working together with you on your project! Payment & Refund Terms Payment terms: All prices are quoted in Pound Sterling GBP £ unless otherwise requested. All invoices are to be processed as per the schedule via your preferred method of payment. We accept payments via Bank Transfer, International Bank Transfer or via PayPal only. We do not accept payments via Cryptocurrency. There is an admin surcharge charged for payments made PayPal. Milestone payments must be made within 5 working days of each milestone/schedule, unless mutually agreed otherwise. Final payment must be made prior to website/application/project going live. Receipt of payment is deemed as acceptance of the quote, milestone, delivery, project and terms & conditions. Refund terms: Please note all sales are final. No refunds are available on our editing or SEO o services. The 50% deposits for design work are non-refundable. Refunds for the remaining costs of the build are only available within a 28 day period after the initial deposit was paid. Refund requests made after the 28 day period of the initial start of the project will not be considered. TP digital reserves the right to negotiate and refund appropriate portion of the amount paid by customer towards the requested service. If you cancel your order after making the payment, but the work has not commenced, we will refund 75% of the payment that you have already made. If the order is cancelled after the commencement of work, the maximum refund or charge will be 50% of the invoice. There will be no refund or adjustments if cancellation is called when more than 50% of the work has been completed or if any refund request is made after the 28 day period of time after the initial start of work on the project. All cancellations must be received in writing and can be sent via email. Telephone requests on cancellations will not be accepted. Additional payment terms: For minor or once-off works, such as editing services or SEO services, payments need to be made either in advance or as per the terms mentioned in the invoice/proposal. These payments should be made in full and there are no refunds available on these types of works. If you require any changes to the terms, you must inform us in writing (emails accepted) within two working days of the receipt of the same. Late fees and charges: All outstanding invoices will incur a late payment fee of 10% of the pending amount and an administration fee of 5% interest per month, from the due date. Due date: Is the date on which the payment is due as per the terms on the invoice/proposal Outstanding Invoice: An invoice is deemed to be outstanding if the payment is still due after 14 days of the expiry of the due date. Debt Collection: Client is provided a further 7 days after late payment fee is applied to pay the invoice. Failure to pay will result in the outstanding amount referred to a debt collector. TP digital will not be liable for any costs or charges associated with the recovery of the outstanding amount. Any charges associated with the recovery of the outstanding amount (debt collectors, administration charges, legal fees) will be referred to the client for processing. If you are late with a payment or have any queries regarding the Invoice, please contact us immediately on receiving the invoice or reminder emails. All communications/correspondences are generally done via emails. It is client’s responsibility to keep us updated with their relevant email addresses. Any payment relating to the domain name registration renewal or hosting or any 3rd party products or service purchased on behalf of the client will have to be paid in full and is non-refundable. In case of all renewal cancellations, we must be notified at least 30 days before the renewal date. TP digital generally builds and tests the Wix websites in our own Wix Pro accounts. The website will only be transferred over to the client’s Wix account upon full payment of all invoices and dues. Disputes, Liability & Indemnity In an event of a dispute, TP digital reserves the right to charge the client in full for the work done as well as for the resources spent in managing the dispute. In such an event, TP digital reserves the right to charge the client without honouring any discounts that were previously honoured in good faith. Under no circumstances will TP digital be liable for any damages arising from misrepresentation or misinformation. TP digital reserves the right to refuse service to any client, if these are not aligned with our business operating principles and policies. TP digital provides its services as is, without any guarantees on security or other issues leading to loss of data, sale or reputation. We ensure to the best of our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises. Relationship of TP digital with its suppliers, partners and sub-contractors is of an independent nature. None of the parties have any power, right or authority to interfere or bind the other or assume or create any obligation or responsibility, whether expressed or implied, on behalf of the other or in the other’s name. Client will indemnify and hold TP digital, its licensors, content providers, service providers, employees, agents, officers, directors, contractors and sub-contractors (the “Indemnified Parties”) harmless from your breach of any of these Terms And Conditions or any other terms, conditions, policies or procedures herein, including, without limitation, any use of content other than as expressly authorized in these Terms and Conditions. Client agrees that the indemnified parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify and hold harmless the Indemnified Parties from any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys’ fees in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information obtained from TP digital. TP digital will not be liable for any breach of the agreement which is caused by a matter beyond its reasonable control including but not limited to Act of God, fire, lightning, explosion, war, disorder, global pandemics, flood, earthquake, industrial disputes (whether or not involving their employees), extremely severe weather, or acts of local or central government or other competent authorities. Intellectual Property All content of this website is a property of TP digital unless otherwise specified. TP digital reserves the right to change the content or policies without any prior notice. The project related intellectual copyrights are transferred to the client after the full payment of the project has been made and the site has been transferred to the client and/or published live. TP digital reserves the rights to refuse the transfer of ownership if irregular circumstances arise. Copyrights handed over to the client do not include rights to re-use the design or design elements for another website or re-sell the design as templates or individual design elements for any commercial or non-commercial purposes. “TP digital” is a trading name of The Polera Ltd of England. Clients, Partners, Suppliers, Sub-contractors and any other 3rd party organisation or individual are not allowed to use TP digital branding including the name, logo and symbol in any way shape or form without a written permission from us.